Our payout department's hours of operation are Monday through Friday 10:00am to 4:00pm EST, with our same-day payment cutoff time being 12:00pm EST.

Your payment is processed 48 hours after submitting a withdrawal request. A portion or all of your withdrawal can be re-deposited to your account through the Redeposit tab of the cashier at any time during this period. All customers requesting a withdrawal MUST submit valid identification to our payment or security departments so that we can process your payment.

In the event that you opt to re-deposit a portion of your withdrawal, you will NOT restart the 48 hour waiting period for your withdrawal to be processed.

For credit card depositors, Direct Cash, Quick Cash, Back2Card, and Bitcoin methods are not available for their first two withdrawals unless approved by management.

Payment Type Fees Transfer Time Min Max
Bitcoin contact now Free. Please contact our support team for more information on this method. Players are eligible for 1 FREE Bitcoin withdrawal in a rolling 30 day period. Any subsequent withdrawals within a rolling 30 day period will be subject to a 5% of amount fee, with a max fee of $60. Bitcoin withdrawals are not eligible to players who are requesting their first lifetime withdrawal, if they have used credit card to deposit. If they have used only Bitcoin to deposit, then Bitcoin withdrawals are available.
BitPay: The BitPay VISA card allows you to transfer funds from your Bitcoin wallet onto your BitPay VISA card instantly, which can be used at any VISA retail location or ATM. A Bitcoin payout can be converted into real cash the same day!
$300 $2,000
1 payment per customer every 7 days only.
Bank Wire withdraw now $60 - QUALIFIED PLAYERS ONLY Submit your Bank Wire payout request and then contact us to find out what bank information we require from you in order to complete the transaction. Bank Wire is quick and easy, taking up to 12 business days for you to receive your transaction. Volume is occasionally limited, so please contact us to make sure we have availability.Please note, Customers may incur additional fees depending on the intermediary bank used. $100 $2,500
1 payment per customer every 7 days only.
Direct Cash withdraw now Fee Min $50 or 8% of requested amount Currently unavailable $330 $330
1 payment per customer every 7 days only.
Quick Cash withdraw now Fee Min $50 or 8% of requested amount Request a cash payout and receive your money within 48 hours. Currently available Monday through Friday and is based on limited availability. Contact Support to request this method. Cannot be combined with other cash methods in the same week. For credit card depositors, this method is not available on their first or second lifetime withdrawal requests. $330 $330
1 payment per customer every 7 days only.

Need Help?

If you have any questions about deposits/payouts, please do not hesitate to contact us
by support@drakecasino.eu, Live Chat or by phone at 1-800-613-8090.